Privacy Policy & Cookies

Audley is committed to protecting your privacy online. Our privacy policy explains how we do this. By browsing and using our website you agree to our policy governing your use of the website. 

What information do we collect?

We collect telephone numbers and email addresses.

Registration: on some parts of the site we ask you to register, and if you do we ask for your name, email address, geographical address and other personal information. Please do not submit your personal data to us if you do not wish us to collect it.

From time to time we may ask you for further information, for example if you complete one of our online surveys.

We may also use cookies. For an explanation, see the section on cookies below.

Use of cookies

Cookies are small files which many websites transfer to your hard disk. They can inform the website what pages you visit and your preferences, which enable websites to provide you with a more personalised service. You can set your browser to refuse cookies or to warn you before accepting them.

We use cookies, but most parts of our site can be accessed even if your cookies are turned off. You may find there are parts of the site that you cannot access if your cookies are turned off.

The information collected by cookies is not personally identifiable, it includes general information about your computer settings, your connection to the internet (e.g. operating systems and platforms, IP address), your browsing patterns, timings of browsing on our website and your geographical location. 

How do we use your information?

We use the information to help us understand more about how our website is used, to improve our site and to send you information about us, events, campaigns or issues which we think may be of interest to you, both electronically or otherwise.

We also require your information to prevent you from posting illegal, offensive or objectionable comments on our website.

Unless you have informed us that you do not wish to receive further information about our services, we may send you direct mail.

Monitoring emails

We may monitor and keep records of email and other communications that you send to us, in accordance with this policy. 

Changing or accessing your information

Should your personal information change (e.g. your postcode), or if you no longer wish to receive newsletters or e-bulletins you have signed up for, or have any other queries, please email info@audleyretirement.co.uk including full details of your request. 

When do we share information?

We will not sell your personal information to others, unless you specifically selected to opt-in to third party offers when you asked for a brochure.

Some of the services or events are hosted by third parties but we agree with those third parties that they will keep your information secure and not use it for other purposes. If you sign up for services or events that are managed or offered by other organisations as linked through our website, they will obtain your information. It is your responsibility to review the privacy policy on their websites to determine how your information will be used.

A number of other people's websites have links on our site. If you link to their sites, they may collect information. Such sites are not within our control and are not covered by this privacy statement.

If we believe that your use of the site is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.

We may change our privacy policy from time to time without notification and you should regularly review this policy when you visit.